What are your questions?
we are all ears
What is GoFree?
+GoFree is an app built to bridge the existing gap in Commerce, Fintech and Social Experience of GenZs and Millenials.
Is GoFree Registered?
+Yes, GoFree is registered both in the USA. Our address in the USA is 651N, Broad St, Suite 201, Middletwon Delaware, DE 19709, United States with registration No….. and Nigeria at 1 Ajar Estate, F-Division, Tanke, Ilorin, Kwara State, Nigeria with the CAC with registration No: We also rely on our third-party services for the necessary licenses that we need for operations.
How Is GoFree different from other FinTech Apps?
+We are different because we seamlessly offer Social, Commerce and Fintech Experiences all in one place. We also run on blockchain technology for our financial service which adds another layer of security to our services.
How does GoFree charge??
+We do not charge for any transactions conducted within the GoFree Ecosystem. However, transactions outside of GoFree attracts a token which is considerably lower than what is obtainable in the industry.
Is my money safe with GoFree?
+Yes, your money is safe with us. We secure all accounts with the same high-security encryption. We also run on blockchain technology which add another layer of security to your wallet.
How do we make Money?
+GoFree makes money from commissions on transactions and investments.
Can I create a virtual card on GoFree?
+Yes, you can create both virtual Naira and Dollar card on GoFree which you can use for both local and international transaction. Other currency will be added in the future.
Can I get Transaction Receipt on GoFree?
+Yes, you will get transaction receipt for all transactions performed on the GoFree App.
What is KYC?
+KYC is another name for Know-Your-Customer. We collect KYC information to comply with Government and licensing authorities. It also helps us secure customers’ accounts better by ensuring that transactions that are conducted on our platforms are done by credible and verifiable people. KYC have levels depending on the usage of the app and the document required for each stage differ. The information you share with us is strictly protected and the usage is guided by our privacy policy.
Do I get a wallet upon registration?
+Yes, your account is automatically attached to a Naira wallet upon registration. You can also create a US Dollar wallet in the app.
Must there be a Minimum Balance?
+No, you are not bound by any law to retain anything in your wallet.
Does GoFree do Currency Exchange?
+Yes, we offer a secured Peer-to-Peer (P2P) currency exchange.
Can I post Product for Sale or Shop on GoFree?
+Yes, you can post product for sale on the app and customers can pay directly into your wallet. As a customer, you can also shop for varieties of products and services on GoFree.
How can I add money to my Wallet?
+There are several ways to add money to your wallet: You can transfer money from your bank to your wallet You can also add money to your wallet with a Nigerian debit card. You can also add money from other Financial Service Provider like Flutterwave, Apple Pay, Google Pay.
What should I do if I need help?
+That’s easy, you can just tap on the Chat With Us on the GoFree App and launch your complaints, we will be swift in response. You can also send an email to support@joingofree.com or go to our website to chat with our customer service agent. You can also reach us on our Twitter page @joingofree.